Seriously, the air travel infrastructure in India needs some major improvement. Airport terminals need to be revamped (they often stink of urine), airport officials need to be more professional in dealing with passengers (I have first hand experiences of mistreatment at IGI), the support infrastructure (roads, buses, food, electricity, Internet accesibility) needs to catch up with the load etc.

A friend told me that the new terminal at Mumbai CST is pretty good. I hope so! This time when I was in Delhi, I noticed that the airport was (still) undergoing lots of construction activity. However, this time around I noticed signboards of a company — [[http://www.gmrgroup.co.in/airports_projects.html|GMR]]. I checked them out and was happy to see that they have a website dedicated to the [[http://www.newdelhiairport.in/|IGI development]], as well as one for the [[http://www.hyderabad.aero/|new airport at Hyderabad]].

Now there’s nothing wrong with IT, but just that in the long run India can’t bank on it. I had written this before, but didn’t fully understand the implications — India needs core infrastructure and manufacturing to really move forward. See the problem with IT is that its primarily a Human Resource based industry, rather than a core skill/infrastructure based industry. I mean, its not like Infosys and HCL and TCS bank upon hordes of brilliant hackers to write their code. Thats what [[wp>Six_Sigma|Six Sigma]] and other such certifications are for — if you take a whole bunch of people, put them through excellent training programs, put in elaborate procedures for design, architecture, code reviews and testing (basically practice good software engineering), then you’re unlikely to mess up.

However, IT does not build much in terms of core infrastructure. I mean sure companies will be laying down fibre across the country, all homes will have broadband connections, Internet access over cell phones will become easier, cheaper, faster and so on, but these are not the same as say good public health infrastructure, roads and railways, power generation and distribution, iron and steel.

One of the key differences is that knowledge transfer in software is very easy. If you give me the functional spec of a software, I will most likely be able to build it. But if you give me the functional spec of an electro-mechanical device or a chemical compond, its highly unlikely that I’ll be able to figure it out by myself. The other reason is the zero cost of replicating software. Software is almost trivially easy to mass produce and distribute. More traditional (and tangible) products are less so. Setting up a “factory” to produce software (or software based services, for that matter) is significantly easier than setting up an iron and steel plant.

At its core, the IT industry to me seems a lot about processes and management — how do you manage your human resources, your computing resources; what processes do you put in place; what does your quality assurance look like. And this is primarily because software and software creation have been largely commoditized. Writing beautiful code is an art; writing code that works and doesn’t fail is not. Traditional manufacturing on the other hand is far from being commoditized — knowledge transfer is hard and expensive, the process of discover and reverse-engineering is also substantially harder.

Since I’m not an economist, my understanding of these issues is not very deep and perhaps superficial. I’m trying to dig up some more data on whats going in the major sectors in the Indian economy to gain better understanding of the big picture. I was glad to see that Wikipedia’s entry on [[wp>Indian_economy|Indian economy]] was quite detailed and seems like a good starting point. Nonetheless, I think its safe to say that India can and should not bank on IT to pull it through the next few decades.