Comments on: The pathetic RegisterFly support http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/?utm_source=rss&utm_medium=rss&utm_campaign=the-pathetic-registerfly-support Sat, 11 May 2013 19:51:19 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Jack Durban http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-19549 Jack Durban Mon, 12 Nov 2007 05:04:26 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-19549 Whatever you do stay away from Godaddy! I am a client there and have spent thousands on doains only to have one very valuable domain stolen from within Godaddy!

Godaddy just gave away one our most valuable domains http://www.3pd.com. All the culprit had to do was hack our account at godaddy and out of nearly 500 domains that we thought were safe, he picked just one. Perhaps he was just testing the waters and intends to come back for all of them now that he knows how easy it was. Godaddy’s response was “tough luck go to ICANN”.

Do you know what it takes to get a domain back?! You have to file a formal law suit with ICANN which should be called “ICANT” and pay an attorney and ICANN $1,500.00. In other words we will have to dish out nearly $10,000.00 to recover a 9 dollar domain!

Doing business with the company more interested in their next Superbowl model than basic security for their client’s assets, will cost us upwards of $10,000.00 to recover a nine dollar domain!

This coming Superbowl I will be watching out for the next Godaddy bouncing bimbo wondering if the guy that stole our domain is watching too, thanking Bob Parsons for making him and all the other lowlifes that so easily hacked Godaddy accounts so much easy money.

Bob, when you grow up and get past your adolescent obsessions please consider a little security for us poor slobs that trusted you and your incompetents to keep our domains safe.

]]> By: Diwaker Gupta http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-14758 Diwaker Gupta Sat, 30 Jun 2007 16:53:01 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-14758 *@phenexx*: Like I mentioned, I was able to successfully move over over my domains to GoDaddy. I would recommend you do the same (as in, move to some other registrar)

*@cell phone search*: I feel your pain! There really should be some class action suite against RegisterFly!!

*@david (castro)*: hey so did you manage to recover your domains?

*@david (mcmillan)*: me too!! I can’t believe their website is so blatantly not acknowledging any of this!

]]> By: Phenexx http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-14382 Phenexx Thu, 31 May 2007 19:09:46 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-14382 This is crazy! I’ve been waiting for response and googled for their phone number and found this blog. I’ve used them for quite some time to host my domain names and just ordered some hosting packages and no response AT ALL.. Am raging… Let us know if anyone receives response!

]]> By: Cell Phone Search http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-14284 Cell Phone Search Tue, 29 May 2007 03:38:42 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-14284 Just thought I’d add another comment about this now useless company. We have been trying to add a new SSL to our site and need to update the WhoIs email contact as the original email address is now invalid as the email provider went out of business.
Unable to receive confirmation of the URL ownership, GoDaddy either can’t or won’t issue the certificate. Meanwhile Registerfly has yet to reply to the ticket opened on 5/24, or the follow up to that ticket pleading for a response. It seems we are currently powerless to do anything but wait.

]]> By: Sped Erstad http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-14279 Sped Erstad Tue, 29 May 2007 01:47:42 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-14279 Yep! Chalk me up to another sorry bastard who got dinged twice for trying to renew an expired domain from them. No response from their web support. Charges happily went through my credit card company. Been a long time since I entered a dispute through my credit card but might have to. Sure hope I can get my domain saved…

]]> By: Klettergriffe Kinder http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-14217 Klettergriffe Kinder Sun, 27 May 2007 10:50:35 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-14217 But the price is the best at GoDaddy.

In Germany everybody cost more.

Peter :-)

]]> By: David Castro http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-14094 David Castro Tue, 22 May 2007 02:31:44 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-14094 Thank you SO MUCH for posting this. I’ve been waiting for a week to get a reply to the ticket I put in. My client’s web site has been down this whole time, because I turned off the email address that I used to register the domain with because RegisterFly kept sending me ad email 2-3x/week. (And to think that I used them because one of the guys on The Screen Savers recommended them, years back. D’oh!)

]]> By: David Mcmillan http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-14070 David Mcmillan Mon, 21 May 2007 15:05:02 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-14070 I just went through this same crap. They stole my money and are completely un-reachable. I feel like suing someone. I have to wait now one month to get my domain names back, go daddy will grab them once they are up. NEVER NEVER use this company!

]]> By: Diwaker Gupta http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-13898 Diwaker Gupta Tue, 15 May 2007 17:02:13 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-13898 *@khatri*: Not sure what is involved in suing. If its a class action suite, I can probably get away but otherwise I might need to bear some expenses wouldn’t I? In any case, given the state RegisterFly is in, I think they will file for bankruptcy shortly.

*@kzak*: fingers crossed man! My transfer has been pending only for a few days now. I just hope it goes through before my domain names expire

*@kirsten*: my status says pendingTransfer. Let me know if you are suing them though, I’m sure lots of people will be interested in helping out!

*@sebu*: that is one of the perils of the virtual world we live in. You can’t judge a company’s size/standing by their website alone. Initiate a transfer at GoDaddy or NameCheap or Dotster and then just hope for the best.

]]> By: Sebu S. http://floatingsun.net/2007/05/09/the-pathetic-registerfly-support/#comment-13875 Sebu S. Tue, 15 May 2007 00:22:33 +0000 http://floatingsun.net/blog/2007/05/09/805/#comment-13875 Hi Diwaker, I wish I saw your blog earlier because I really thought it was just a problem on my end and maybe they will update the phone number. Then I realized, the sales, customer service, and billing phone number are all the same and has been disconnected. I am so frustrated because because I deposited about 12.99 twice, thinking my credit card didnt get charged, but they did and no renewal has been made. Same problem with the support ticket, after a week, no answer. I can’t believe how a huge company like this can deteriorate and not attempt to give their customers their deserved information. I don’t know what to do at this point.

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