This is for all you desis who have been using Reliance India Call to call India. So far the space has been largely monopolized by Reliance (since the demise of Bigzoo). The call quality is good, but the rates are just about OK. I’d been waiting a long time to see some competition, which is always good for end users. Airtel just launched Airtel Call Home.
Check out the rates — its only 8c per min!! (vs. Reliance’s 12-18c per min). Not only that, they have an introductory promotion where you get double the talk time on your account creation and your first recharge before Jan 31st. I must say that their website and customer service are pathetic though. The website barely works — 75% of the functionality is broken. And so far I haven’t managed to get to Customer Service (80% of the time I couldn’t get the number, the remaining times when I did get through, I was put on hold for about 30min each time with no response). But still, its a good start and hopefully both Airtel and Reliance will be pressurized to improve their offerings.